Cookie Policy

Last Updated: 6 October 2025

1. Introduction

This Cookie Policy explains how Paladin AI Limited, trading as GymBee ("GymBee", "we", "us", or "our"), uses cookies and similar technologies on our website at gymbee.ai and our platform at app.gymbee.ai (collectively, the "Service").

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our Service.

This Cookie Policy should be read alongside our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Similar Technologies

In addition to cookies, we may use other similar technologies, including:

Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that work with cookies to identify users and track behaviour.

Local Storage: A technology that allows websites to store data locally in your browser, similar to cookies but with greater storage capacity.

Session Storage: Similar to local storage but data is cleared when the browser tab is closed.

References to "cookies" in this policy include these similar technologies.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and accessibility. The Service cannot function properly without these cookies, and they cannot be disabled.

Examples:

• Session management cookies

• Authentication cookies (to keep you logged in)

• Security cookies (to detect authentication abuse)

• Load balancing cookies

Legal Basis: These cookies are necessary for the performance of our contract with you (providing the Service).

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service and understand which features are most useful.

Examples:

• Google Analytics cookies (to analyse website traffic and user behaviour)

• Performance monitoring cookies

• Error tracking cookies

• A/B testing cookies

Information Collected:

• Pages visited

• Time spent on pages

• How you arrived at our Service

• What you clicked on

• Technical information about your device and browser

Legal Basis: Our legitimate interest in improving the Service and understanding user behaviour.

Third Parties: We use Google Analytics. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

4.3 Functionality Cookies

These cookies enable the Service to remember choices you make (such as your username, language preference, or region) and provide enhanced, personalised features.

Examples:

• Language preference cookies

• Region selection cookies

• User interface customisation cookies

• Font size and display preferences

Legal Basis: Our legitimate interest in providing you with a personalised experience and your implied consent through your use of these features.

4.4 Marketing and Advertising Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may be set by us or by third-party advertising partners.

Examples:

• Conversion tracking cookies (e.g., Google Ads, Facebook Pixel)

• Retargeting cookies

• Interest-based advertising cookies

• Social media cookies (when you interact with social media features)

Information Collected:

• Pages visited

• Actions taken

• Interests and demographics (inferred)

• Ad engagement data

Legal Basis: Your consent (which you can withdraw at any time).

Third-Party Advertisers: We may use third-party advertising services such as:

• Google Ads

• Facebook/Meta Ads

• LinkedIn Ads

These third parties have their own privacy policies governing their use of cookies. We encourage you to review them.

5. Cookies We Use

Below is a list of the specific cookies used on our Service:

Note: This list may not be exhaustive and is subject to change. Third-party services may set additional cookies.